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Enterprise Feature — Notifications are available on superglue Enterprise plans. Contact us to learn more.
When tools run on a schedule, failures can go unnoticed. Notifications alert your team immediately when something breaks. Configure notifications at app.superglue.cloud/admin?view=notifications.

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How it works

1

Connect a channel

Set up Slack (or another supported channel) to receive alerts
2

Test the connection

Send a test notification to verify everything works
3

Create rules

Define which failures should trigger notifications

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Channel setup

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Authentication

Choose one of two methods:
MethodBest for
Incoming WebhookQuick setup, single channel
Bot TokenMultiple channels, auto-join public channels
Both require a Slack Workspace Admin. The setup wizard guides you through each step.

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Message buttons

  • View Details — Opens the run in the admin dashboard
  • Investigate Failure — Opens the AI agent with failure context

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Troubleshooting

Notifications not sending
  • Check that your webhook URL or bot token is valid
  • Ensure at least one notification rule is enabled
Bot can’t post to channel
  • Public channels: Bot auto-joins on first message
  • Private channels: Invite manually with /invite @botname

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Notification rules

Rules determine which failures trigger notifications.

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Trigger sources

SourceDescription
SchedulerRuns triggered by cron schedules
APIRuns triggered via the REST API or SDK
WebhookRuns triggered by incoming webhooks
Most teams start with Scheduler failures only, since scheduled runs happen without human oversight.

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Tool ID patterns

Filter notifications to specific tools using glob patterns:
  • prod-* — Only tools starting with “prod-”
  • *-sync — Only tools ending with “-sync”
  • Leave empty to match all tools

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Notification content

Each failure notification includes:
  • Tool name and failure status
  • Error message (truncated if long)
  • Failed step with its description
  • Run metadata — Run ID, source, timestamp

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Investigate Failure

Notifications include an “Investigate Failure” button that opens the superglue agent with the failed run pre-loaded. The agent explains the error, identifies the root cause, and can fix the tool directly.

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Auto-disable

After repeated delivery failures, superglue automatically disables notifications to prevent spam. Fix the underlying issue, then re-enable in the dashboard.